About Us

Terms and Conditions

Welcome to The Des Effect! These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our lash products.

By accessing this website and/or purchasing from us, you agree to accept and abide by the terms below. If you do not agree with any of these terms, please do not use our site or services.


1. General Information

This website is operated by the CEO of The Des Effect. Throughout the site, the terms “we”, “us”, and “our” refer to The Des Effect.

We reserve the right to refuse service to anyone for any reason at any time.


2. Product Information

We do our best to ensure that all product descriptions, images, and prices are accurate. However:

  • Colors may vary slightly due to screen settings.
  • We reserve the right to modify or discontinue products at any time without notice.


3. Pricing and Payment

All prices are listed in USD and are subject to change without notice. We accept payment via credit or debit card.

Full payment is required at checkout. Orders will not be processed or shipped until payment is received and confirmed.


4. Shipping

We offer shipping to select regions/countries. Shipping times and costs vary depending on your location.

  • Estimated delivery times are provided at checkout but are not guaranteed.
  • We are not responsible for delays caused by carriers, customs, or other external factors.


5. Refunds & Returns

Please refer to our Refund Policy for full details.

Due to hygiene and safety reasons, we do not accept returns of opened or used lash products. Refunds are only issued under specific conditions (e.g., damaged, incorrect, or lost items), and must be requested within 7 days of delivery.


6. Intellectual Property

All content on this site—including images, text, logos, product names, and design—is the property of The Des Effect and is protected by copyright and trademark laws. You may not reproduce, distribute, or use our content without permission.


7. User Conduct

You agree not to use our website or products:

  • For any unlawful purpose
  • To infringe on our intellectual property rights
  • To submit false or misleading information
  • To interfere with the functionality or security of the site


8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

All products are sold “as-is.” Please perform a patch test before using any lash adhesive or eye-related products. We are not responsible for allergic reactions or misuse.


9. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for information on how your personal data is collected, used, and protected.


10. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will take effect immediately upon posting to the website.